Dear customer, on 03.10.2024 from 9:30 PM to 10 PM OTP Bank will be carrying out maintenance works on OTP Internet & Mobile Banking service. During this interval, OTP Internet & Mobile Banking will be unavailable. Thank you for your understanding.
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Visa Platinum

for premium benefits and unique experiences anywhere in the world.

Unlimited Lounge Key access

in over 1200 airports worldwide

Travel comfort and safety

with insurance services

Access to Concierge Service

available 24/7

Your advantages

With Visa Platinum from OTP Bank, you get premium benefits and unique experiences anywhere in the world.
Travel freely and make payments anywhere, anytime and in complete security.

1. ZERO fees to merchants anywhere in the world
2. Online security thanks to 3D secure technology
3. Pay fast, with a simple tap thanks to EMV (embedded chip) and Contactless technology
4. Easily reload your card at cash-in ATMs, by depositing cash at OTP Bank counters, by bank transfer or through remote services
5. Withdraw cash at ATMs and counters of banks at home and abroad
6. You have permanent control over the expenses made through OTP Internet & Mobile Banking or through account / card statements sent free of charge monthly
7. For transactions in foreign currency, you are exempt from exchange rate fluctuations and you pay the same amount that is blocked
8. Unlimited access1 in Lounge Key
9. Free access to the CONCIERGE service - your personal assistant provided by Visa
10. Special offers from VISA partners
11. Unlimited access1 to Fast Track at airports in Europe, Turkey and Belarus
12. Free Internet Roaming2 in 136 countries worldwide
13. Travel comfort and security with Visa Insurance3
14. Up to 35% discount on car rental for AVIS and SIXT
15. International assistance available 24/7 for lost/stolen cards etc.


1
the offer is valid from 01.02.2024 - 30.09.2024

2 the service can only be requested once a year
3 on condition that payments are made by Visa Platinum card

Characteristics
  1. Card type: VISA Platinum
  2. Currency: MDL, EUR and USD
  3. Technology: EMV (embedded chip) and Contactless
  4. Validity: 5 years
How can I get a card?

Come to any branch and sign a card application. Within a few days, you will be informed via SMS about the delivery of your card to the branch.

or

Fill in the online form, then come to the branch of your choice and sign the necessary documents. 

What documents do I need?
  • Identity card if you are a resident individual
  • Residence permit / provisional residence permit if you are a non-resident individual
How long does it take to issue the card?

Issuing a card can take from 3 working days from the day of application.

The bank will notify you by SMS when the card is delivered to the branch of your choice.

How can I activate the card?

Insert the card in the ATM or POS terminal and perform a transaction to activate it using the PIN provided by the Bank.

* The card is not activated by contactless transactions.

What do I do if my card is lost or stolen?

Contact the Call Center on 022 256 456 to report a lost or stolen card, and advisors will help you secure your account and issue a new card if necessary.

Useful information, regulations, costs

Information on the conditions for issuing and servicing bank cards (pdf)

Information on the Deposit Guarantee Fund for Individuals

Deposits of individuals are guaranteed up to the coverage level of 100 000 lei.